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Job Description:
Oversee the office's Records staff. Provide support, leadership, and direction for the staff in line with the policies and procedures developed and approved by the firm and the IS/Records group. Work on special projects related to records management, as necessary. Be prepared to manage all department functions firm-wide in absence of Records Manager.
ESSENTIAL FUNCTIONS:
Supervise, train, and evaluate assigned staff.
Organize work, set priorities and provide support to meet records management needs.
Maintain department attendance and time sheet records, approving any required overtime.
Assist the Records Manager with development of policies, procedures and metrics.
Develop and maintain department standard operating procedures manuals. Ensure staff is properly trained on policies, procedures, systems and tools.
Provide guidance to lawyers and staff regarding the firm's records management policies, procedures and tools, including retention and destruction guidelines.
Monitor and report on adherence to records management policy.
Lead records management projects and determine what programs are needed to support existing and future records requirements including tools and systems.
Provide oversight of off-site records storage, ensuring quality control for all records stored off-site.
Assist in the development of the departmental budget. Monitor actual to budget spending.
OTHER RESPONSIBILITIES:
Perform other work-related duties as assigned.
Requirements:
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
Associates' Degree or its equivalent
Five plus years' experience, with a detailed knowledge of records management systems or operation.
Minimum of three years supervisory experience.
Exemplary client service skills, including ability to anticipate needs and multi-task
Excellent verbal and written communication skills and an ability to interact diplomatically with all levels of firm personnel.
Strong computer skills; experience implementing and/or managing an electronic records system is desirable
Proven ability to analyze records and document management problems and recommend solutions.
WORKING CONDITIONS:
Normal office environment and schedule.
The above is intended to describe the general content of and requirements for the performance of this job. It is not intended to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
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